Small Business Summit 2024

Eric is Vice President, Business Markets - Greater Toronto Region. He leads an inspired team of Business Advisors whose goal it is to provide the best advice, partnering, and service for over 30,000 clients across the region. Eric joined RBC in 2003 in the Personal Banking Business and has held progressively more senior roles in P&CB during that time. These roles have included Account Manager; Senior Commercial Account Manager; Manager, Business Markets (Downtown and West Toronto); Regional Manager, Business Performance (GTR); Senior Financing Specialist and Director, Financial Advisory Services and Vice President, Commercial, Toronto West Supply Chain. In his individual contributor roles Eric has enjoyed leading revenue and volume growth and high level of client satisfaction through high net promoter scores. In his leadership roles, Eric has fostered innovation and productivity to positively impact the client/colleague experience, participated in national office initiatives to enhance overall product service offerings/enhance competitive position, leveraged data to identify business performance opportunities, and has also enjoyed leading market growth along with top level employee engagement/enablement scores.

Eric is a passionate community leader and mentor, in particular in the Indigenous and LGBT communities. In the Indigenous community he is actively involved with the RBC Royal Eagles, RBC’s Indigenous Employee Resource Group having acted as both GTR Co-Chair and Executive Co-Chair and currently acts as a personal advisor/mentor to the national co-chair. He also volunteers with KAIROS Canada to deliver the KAIROS Blanket Exercise, a unique, participatory history lesson that fosters truth, understanding, respect and reconciliation. In the LGBT Community, Eric is the past co-chair of GTA Pride where he successfully negotiated RBC’s first entrance in the Toronto Pride Parade. He is involved in numerous LGBT community groups and initiatives and also sits on the board of Casey House as well as their Foundation Committee. Eric mentors numerous youth through formal mentorship programs and informal mentorship arrangements. In 2018, Eric was the recipient of the RBC Global Citizen Award in recognition of his extensive work and impact to the community at large. Eric holds an MBA from the Schulich School and a Bachelor of Commerce from McGill University. He also holds a Personal Financial Planning designation.