Small Business
Summit 2023

Empowering Canadian SMBs with Innovation, Efficiency, and Growth

23rd October, 2023

Metro Toronto Convention Centre, North Building, Level 100
Step into what comes next this October at the Metro Toronto Convention Centre, where CanadianSME brings together leaders, innovators, and entrepreneurs shaping the future of business. The CanadianSME Small Business Summit 2026 moves beyond basic AI adoption and focuses on what truly matters today—turning technology into real outcomes, building resilience, and creating meaningful human experiences.
Small Business Summit 2023

The CanadianSME Small Business Summit 2023 was bigger than ever this year! The venue and time of the event were Metro Toronto Convention Centre on October 23, 2023, from 8 a.m. to 5 p.m.The summit explored how businesses can embrace innovation to drive growth and success, with “Empowering Canadian SMBs with Innovation, Efficiency, and Growth” being its theme this year.

The CanadianSME Small Business Summit 2023 was brought to you in association with Amazon Business Canada, as our presenting partner for the event. The summit also included an excellent lineup of about 81 exhibitors that extended an immersive experience, allowing attendees to explore a wide range of products and services.

Registration
Event Inauguration

Shiraz Siddique, Media Host and Consulting Editor at CanadianSME and Founder of Leverage Consulting

Our Media Host, Shiraz Siddique, brightens every conversation with his insight, intellect and intensity. As a serial entrepreneur and sought-after guest speaker, his passion is to help companies win more deals and generate greater influence. For the past twenty years, Shiraz has held Senior Sales Leadership roles for Inside and Direct Sales teams and Sales Operations. His methodology of Calibrating, Calculating and Communicating your message, has led to record-setting performances that Outperform, Outpace and Outsell competitors.

Welcome Remarks by The Honourable Rechie Valdez , Minister of Small Business

Welcome Remarks by Eric Turner – Vice President, Business Markets, Greater Toronto Region, RBC Canada

Welcome Remarks by Paul Gaspar, Director, Small Business, UPS® Canada

Welcome Remarks by Kate Yurincich , Director, Small Business Product at Visa Canada

Welcome Remarks by Hon. Victor Fedeli, Minister for Economic Development, Job Creation and Trade, Ontario

Welcome Remarks by Hon. Filomena Tassi,  Minister Responsible for the Federal Economic Development Agency for Southern Ontario

Welcome Remarks by Christelle Francois, Founder & CEO of Untold & Co Agency

Exclusive Keynotes
A Path to Financial Success for Small Business Owners

Matt Busbridge, Country Manager, Amazon Business Canada

Let’s Talk About Finance for Your Business

Liv Thomson, Director, Enterprise Partners, Xero Canada

Maximizing SMB Success: Unlocking Business Application Performance, Security, and Network Efficiency

Craig Cieplinski, Senior Director, Global SMB Sales at Cisco

The Rise of AI and how it can help small businesses

Amanda Chadwick, Senior Speaker/Presenter, Peninsula Business Services at Peninsula Canada

Elevating Customer Engagement Through Automation

Anderson, Regional Marketer at Zoho Canada

Exclusive Workshops
Spotlight: How Small Business Payroll is Evolving in Canada

Hassan King, Business Analyst, ADP Canada

Your HR Guide to the Employment Lifecycle

Amanda Chadwick, Senior Speaker/Presenter, Peninsula Business Services at Peninsula Canada

Olivia Cicchini, Digital Events Presenter at Peninsula Canada

Elevate Your Manufacturing & Retail: NetSuite AI and Automation Workshop

Mostafa Gamal, Professional Services Manager, Haya Solutions Inc.

What is my small business worth and how do I use accounting to maximize the value?

Daryl Ching, CFA, Managing Partner, Vistance Capital Advisory

Can you keep Cybercriminals out of your business?

René-Sylvain Bédard, Founder at Indominus Managed Security

Mastering Customer Engagement through Automation for SMB Success

Anderson, Regional Marketer, Zoho Canada

Federal Procurement & Innovation for Defence Excellence and Security Overview

Imanzi Kayitare, Policy Analyst at Public Services and Procurement Canada 

Roni Khalil, Procurement Specialist at Public Services and Procurement Canada

Exclusive Panel Discussions
Digitizing Small Business: E-commerce, Remote Work, and Beyond
Future-Proofing SME Sales & Marketing: Balancing AI Tools with Human Touch
Tech Adoption for Small Businesses: Navigating Cloud, AI, and Security in a Digital Age
Business Mixer Networking for SMB Owners Sponsored by Mastercard Canada​
"Resilience Experience" Sponsored by Salesforce
Ready or Not...How to Lead an AI-Ready Organization

Karen Semone, Vice President, Innovation, Salesforce

championship mindset- growth- overcoming adversity - leading with result- attributes of winners
Henoc Muamba, Professional Football Player
Greeting and Talk Segment Overview

Chris Steffler , Sony Music Artist, Platinum Blonde, 2023 Canadian Walk of Fame Inductee

Demo Stage Sponsored by Visa Canada
Opening Remarks by Visa Canada
The Networking Gap

Rachel Wong and Istiana Bestari, Co-Founder of Monday Girl

ServiceDeck - AI/FSM/Marketplace Solution For The Service Industry

Oleg Koval, CEO & Founder of ServiceDeck

Simplify business financial decisions and say goodbye to error-prone processes

Victor Salinas, CEO & Founder at SmartConcil

Leveraging Technology for Health and Safety Compliance

Nisa Karan, Principal at Cobra Safety and  Subanya Karan VP of Project Management and Delivery at Cobra Safety

How Business Automation Helps SMBs Beat Recession

Kira Tchernikovsky, CMO, Customerization Inc.

Business Cloud - Managed Technology Services Overview

Logan Stamp, Director, Implementation Services at Business Cloud Inc

Elevate Your Business: A Deep Dive into IT Enhancement

Andre De Lacerda, Vice President & COO, Idealogical Systems Inc.

Bugs4Rent & a Net Zero Future

Luis Ortiz, Founder & CEO at Infinite Harvest Technologies Inc

The Power of Video Business Platforms

Ilene Elkaim, Regional Sales Director The Public Place Network

Toronto Small Business Enterprise Centre: Who We Are, What We Do and Why It Matters

Chelsey Davidson, Library Information Officer for the City of Toronto & Acting Project Lead of the Small Business Forum

Chatsimple AI Business Chatbot

Hao Sheng, Founder of Chatsimple

Goldminds - Cynthia Arscott

Cynthia Arscott – Founder & CEO Goldminds

Haletale- Rental Property Ecosystem

Anash Parayil, Co-Founder & CEO of Haletale Inc

Growing your Business utilizing support and funding through College research.

Paula Reile, Manager, Research Program at Niagara College, Research and Innovation 

Crying Out Loud - Sarah Keast

Sarah KeastCo-Founder at Crying Out Loud

Empowering Small Businesses Across Canada

Armand Sayeed, Director, SKYHIDEV SOLUTIONS INC.

Our 2023 Partners and Sponsors

2023 Speakers

The Honourable Rechie Valdez

Minister of Small Business

The Honourable Filomena Tassi

Filomena Tassi, Minister Responsible for the Federal Economic Development Agency for Southern Ontario

The Hon. Victor Fedeli

Minister of Economic Development, Job Creation and Trade

Paul Gaspar

Director, Small Business, UPS® Canada

Kate Yurincich

Director, Small Business Product at Visa Canada

Nishant Raina

Small Business Lead, Mastercard Canada

Matt Busbridge

Country Manager, Amazon Business Canada

Liv Thomson

Director, Enterprise Partners, Xero Canada

Get In Touch

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